Privacy Policy

Last updated: 26 July 2026

​

MEIKAI respects your privacy and is committed to handling your personal information responsibly and transparently.

​

This privacy policy explains what information is collected through this website, how it is used, who it may be shared with and the rights you have in relation to it.

For the purposes of UK data protection law, the data controller is:

​

Luke Holdstock trading as MEIKAI

​

Email: hello@meikaievents.co.uk
Website: www.meikaievents.co.uk

​

MEIKAI provides DJ and event entertainment services in the United Kingdom.

MEIKAI may collect and process the following personal information:

Enquiry information
When you complete a contact or availability form, this may include:

​

• Your name

• Your email address

• Your organisation or company name

• The type and date of your event

• Venue details or location

• Proposed event timings

• Approximate guest numbers

• Information you choose to provide about your event

Booking information
When you proceed with a booking, additional information may be collected, including:

​

• Your postal address

• Your telephone number, where required for event-day contact

• Booking and payment records

• Agreed event requirements

• Music preferences

• Correspondence relating to your booking

• Signed agreements and other booking documents

​​

Payment card information will not normally be collected or stored directly by MEIKAI where payment is handled through a bank or third-party payment provider.

Website and analytics information
When you visit the website, Wix, Google Analytics and similar technologies may collect information such as:

​

• Device and browser type

• Pages visited

• Approximate location

• Session information

• How visitors arrive at and interact with the website

• Cookie preferences

• Technical information needed to keep the website secure and operational

Non-essential analytics information will only be collected where the required consent has been provided.

​

Communications

MEIKAI may retain information contained in emails, website messages and other correspondence.

​

Personal information may be collected:

​

• Directly from you through a website form

• When you contact MEIKAI by email

• During the enquiry and booking process

• Through contracts, invoices and booking documentation

• Automatically through cookies and website analytics tools

• From a venue, organisation or event representative where they are arranging an event on your behalf

Your information may be used to:

​

• Respond to enquiries

• Check availability

• Prepare quotations

• Discuss and plan your event

• Create and manage bookings

• Deliver the agreed services

• Communicate with venues and suppliers where necessary

• Process and record payments

• Maintain accounting and business records

• Meet legal, tax, insurance and regulatory requirements

• Protect the website and prevent misuse

• Understand how visitors use the website

• Improve MEIKAI’s website and services

• Send marketing communications where you have specifically agreed to receive them

​​

MEIKAI will not sell your personal information.

MEIKAI relies on one or more of the following lawful bases:

​

Steps before entering into a contract

Information may be used to respond to your enquiry, check availability, prepare a quotation and discuss a potential booking at your request.

Contract

Information may be used where it is necessary to create, manage or fulfil a booking agreement with you.

Legal obligation

Certain information may need to be retained or used to comply with accounting, tax, insurance or other legal requirements.

Legitimate interests

Information may be used where necessary for the reasonable operation of the business, including:

​

• Managing enquiries and customer relationships

• Maintaining records

• Protecting the website and business

• Establishing, exercising or defending legal claims

• Improving services

​​

These interests will be balanced against your privacy rights.

Consent

Consent may be relied upon for:

​

• Non-essential analytics cookies

• Optional marketing communications

• Any other processing for which your permission is specifically requested

​​

You may withdraw your consent at any time.

MEIKAI does not ordinarily ask for special category information, such as medical or health information.

​

You may occasionally choose to provide accessibility, health or other sensitive information where it is relevant to the safe and suitable delivery of an event. This information will only be used for that purpose, handled carefully and shared only where necessary.

​

Please avoid including unnecessary sensitive information in the initial enquiry form.

This website and its enquiry form are intended for use by adults.

​

MEIKAI does not knowingly invite children under the age of 13 to submit personal information through the website. Enquiries for school, family or community events should be submitted by a parent, guardian, teacher, organiser or other responsible adult.

Personal information may be shared with trusted service providers where necessary, including:

​

• Wix, which hosts the website and processes website-form submissions

• Google Analytics, where analytics cookies have been accepted

• Email and cloud-storage providers

• Accountants, bookkeepers or professional advisers

• Banks and payment providers

• Insurance providers

• Venues and event coordinators

• Equipment-hire companies and other suppliers

• IT, website and security providers

• Government bodies, regulators or law-enforcement authorities where required by law

​​

Only the information reasonably necessary for the relevant purpose will be shared.

Third-party suppliers are responsible for their own use of personal information where they act as independent data controllers.

Some technology providers used by MEIKAI, including Wix and Google, may process information in countries outside the United Kingdom.

​

Where personal information is transferred internationally, MEIKAI will rely on appropriate legal safeguards required by UK data protection law, such as adequacy regulations or approved contractual protections.

Personal information will not be kept for longer than reasonably necessary.

As a general guide:

​

• Enquiries that do not become bookings may be retained for up to 12 months after the last meaningful contact.

• Booking agreements, event correspondence and customer records may be retained for up to six years after the event.

• Invoices, payment and accounting records may be retained for up to six years, or for any longer period required by law.

• Marketing information will be retained until you withdraw your consent or after a period of inactivity when it is no longer reasonably required.

• Analytics information will be retained according to the settings used within Wix and Google Analytics.

• Information connected with a complaint, dispute or legal claim may be retained until the matter and any relevant legal limitation period have ended.

​​

Information may be deleted or anonymised earlier where it is no longer needed.

This website uses cookies and similar technologies.

​

Some cookies are necessary for the website to function, maintain security and remember your privacy choices. These essential cookies may operate without consent where legally permitted.

​

Optional analytics cookies may be used to understand how visitors use the website. These cookies should not be activated unless you choose to accept them through the website’s cookie controls.

​

You can change or withdraw your cookie choices using [the Cookie Settings link/button].

​

Further information about individual cookies can be found in the website’s Cookie Policy or cookie-settings panel.

Reasonable organisational and technical measures are used to protect personal information against accidental loss, unauthorised access, misuse, alteration or disclosure.

​

These measures may include:

​

• Password-protected accounts

• Access restrictions

• Secure website hosting

• Multi-factor authentication where available

• Secure cloud and email services

• Regular review and deletion of information that is no longer required

​​

No method of transmitting or storing information online can be guaranteed to be completely secure.

Depending on the circumstances, you may have the right to:

​

• Ask for access to your personal information

• Ask for inaccurate information to be corrected

• Ask for your information to be deleted

• Ask for the use of your information to be restricted

• Object to certain uses of your information

• Receive certain information in a portable format

• Withdraw consent where processing relies on consent

• Complain about how your information has been handled

​​

Some rights are subject to legal conditions and exemptions.

​

You have the right to object to processing based on legitimate interests and to the use of your information for direct marketing.

​

To exercise your rights, contact:

​

hello@meikaievents.co.uk

​

MEIKAI may need to confirm your identity before responding to a request.

Please contact MEIKAI first if you have concerns about how your information has been handled:

​

hello@meikaievents.co.uk

​

You also have the right to complain to the UK Information Commissioner’s Office.

​

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

​

Telephone: 0303 123 1113

This website may contain links to social-media platforms, venues, suppliers or other third-party websites.

​

MEIKAI is not responsible for the privacy practices or content of external websites. You should review their privacy information before providing personal information.

This privacy policy may be updated occasionally to reflect changes to the website, services, suppliers or legal requirements.

​

The latest version will be published on this page with the updated date shown at the top.